Executive Hub
LIVE OPERATIONS · MAIO 2026 · CLARO CORPO
TODAY
MONTHLY
QUARTERLY
YEARLY
OS Completed
247
+18% vs prev
SLA Compliance
94.2
%
+4.1pp vs prev
Monthly Revenue
R$
368
k
+12% target pivot
Gross Margin
38.1
%
-2.2pp inflation
Revenue Flow & field allocation
SLA by Segment
Manutenção
97.2%
Engenharia
94.0%
Acesso/HFC
88.5%
Retiradas
79.1%
Target
95%
Gap
-0.8%
Elite Technicians
Pedro Mota
100% SLA Efficiency
+R$602
JS
João Silva
86.4% Completion
+R$480
CR
Carlos Rios
81.2% Performance
+R$410
OS Value Matrix
OS-1028 (Box Fusion)
+R$602
OS-1037 (Demolish)
-R$120
Daily Velocity
Input Queue
286 units
Final Billing
229 units
Active Nodes — Geofence Tracker
In Field
8
Off-route
1
Checkins
42
Miles
312
System Alerts
SLA Breach — OS-1037
Ana Lima: 2h over deadline
Inventory: Low Connectors
3 techs below safety stock
Billing Validation OK
Batch 28-A sent to ERP